/* =========================================================
   Gestão de Equipe — design tokens
   Ink navy + forest accent, Space Grotesk / Inter
   ========================================================= */

:root {
  /* Estes tokens são a "marca" do sistema. Para revender para outra
     empresa, troque só os valores abaixo (ou use a tela Personalização,
     que grava overrides e os aplica por cima destes). */
  --ink: #38414F;
  --ink-70: #6A7280;
  --paper: #F5F6F8;
  --paper-raised: #FFFFFF;
  --line: #DDE1E6;
  --accent: #1E73BE;       /* azul WorldIT — cor primária */
  --accent-soft: #E4EFFA;
  --accent-2: #4CAF50;      /* verde WorldIT — sucesso / concluído */
  --accent-3: #F2B705;      /* amarelo WorldIT — pendências / alerta */
  --warn: #B5760E;
  --danger: #C0392B;
  --radius: 10px;
  --font-display: "Space Grotesk", "Inter", sans-serif;
  --font-body: "Inter", sans-serif;
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  background: var(--paper);
  color: var(--ink);
  font-family: var(--font-body);
  font-size: 16px;
  line-height: 1.5;
  overflow-x: hidden;
  max-width: 100vw;
}

img, svg, canvas { max-width: 100%; }

h1, h2, h3 {
  font-family: var(--font-display);
  font-weight: 600;
  margin: 0 0 0.4em 0;
  letter-spacing: -0.01em;
}

h1 { font-size: 1.9rem; }
h2 { font-size: 1.3rem; }
h3 { font-size: 1.05rem; }

p { margin: 0 0 1em 0; color: var(--ink-70); }

a { color: var(--accent); }

button {
  font-family: var(--font-body);
  cursor: pointer;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.4em;
  padding: 0.65em 1.2em;
  border-radius: var(--radius);
  border: 1px solid var(--ink);
  background: var(--ink);
  color: var(--paper);
  font-size: 0.92rem;
  font-weight: 500;
  transition: transform 0.08s ease, background 0.15s ease;
}
.btn:hover { background: #2A2F55; }
.btn:active { transform: translateY(1px); }

.btn-secondary {
  background: transparent;
  color: var(--ink);
  border: 1px solid var(--line);
}
.btn-secondary:hover { border-color: var(--ink); background: transparent; }

.btn-logout {
  background: var(--logout);
  border-color: var(--logout);
  color: #fff;
}
.btn-logout:hover { background: var(--logout); filter: brightness(1.08); }

.btn-accent {
  background: var(--accent);
  border-color: var(--accent);
}
.btn-accent:hover { background: #235A41; }

.btn-danger {
  background: transparent;
  border-color: var(--danger);
  color: var(--danger);
}

.btn-small { padding: 0.4em 0.8em; font-size: 0.82rem; }

input, select, textarea {
  font-family: var(--font-body);
  font-size: 0.95rem;
  padding: 0.65em 0.8em;
  border-radius: var(--radius);
  border: 1px solid var(--line);
  background: var(--paper-raised);
  color: var(--ink);
  width: 100%;
}
input:focus, select:focus, textarea:focus {
  outline: 2px solid var(--accent);
  outline-offset: 1px;
  border-color: var(--accent);
}

input[type=color] {
  -webkit-appearance: none;
  appearance: none;
  width: 100%;
  height: 44px;
  padding: 4px;
  cursor: pointer;
}
input[type=color]::-webkit-color-swatch-wrapper { padding: 0; }
input[type=color]::-webkit-color-swatch { border: none; border-radius: 7px; }
input[type=color]::-moz-color-swatch { border: none; border-radius: 7px; }

label {
  display: block;
  font-size: 0.82rem;
  color: var(--ink-70);
  margin-bottom: 0.35em;
}

.field { margin-bottom: 1em; }

/* ---------- Login screen ---------- */
.login-wrap {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 2rem 1.5rem;
  background: linear-gradient(180deg, #EAF1F8 0%, #EAF1F8 42%, var(--accent) 42%, #1B4C7E 100%);
  position: relative;
  overflow: hidden;
}

.login-scene {
  width: 100%;
  max-width: 420px;
  position: relative;
  z-index: 2;
}

.login-banner {
  height: 132px;
  border-radius: 22px 22px 0 0;
  overflow: hidden;
  position: relative;
}
.login-banner svg { display: block; width: 100%; height: 100%; }

.login-badge {
  width: 78px; height: 78px;
  border-radius: 50%;
  margin: -39px auto 0;
  position: relative;
  z-index: 3;
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  background-size: cover;
  background-position: center;
  border: 4px solid var(--paper-raised);
  box-shadow: 0 10px 24px rgba(30, 115, 190, 0.35);
  display: grid;
  place-items: center;
}
.login-badge svg { width: 32px; height: 32px; }
.login-badge.tem-logo svg { display: none; }

.login-card {
  width: 100%;
  background: var(--paper-raised);
  border-radius: 0 0 22px 22px;
  padding: 0.6rem 2.1rem 2.2rem;
  box-shadow: 0 24px 48px rgba(20, 30, 60, 0.16);
  text-align: center;
}

.login-card h1 {
  color: var(--accent);
  font-size: 1.5rem;
  margin: 0.2rem 0 1.6rem;
}

.login-card .field { text-align: left; }

.login-card input {
  background: #F0F2F5;
  border: 1px solid transparent;
  border-radius: 999px;
  padding: 0.75em 1.2em;
}
.login-card input:focus {
  background: var(--paper-raised);
  border-color: var(--accent);
}

.login-card .btn {
  width: 100%;
  border-radius: 999px;
  padding: 0.8em 1.2em;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  font-size: 0.85rem;
  background: linear-gradient(120deg, var(--accent), var(--accent-2));
  border: none;
  box-shadow: 0 10px 22px rgba(30, 115, 190, 0.3);
}
.login-card .btn:hover { filter: brightness(1.06); background: linear-gradient(120deg, var(--accent), var(--accent-2)); }

.login-foot {
  margin-top: 1.4rem;
  font-size: 0.82rem;
  color: var(--ink-70);
  text-align: center;
}

.error-msg {
  background: #FBEAE9;
  border: 1px solid var(--danger);
  color: var(--danger);
  padding: 0.6em 0.8em;
  border-radius: var(--radius);
  font-size: 0.85rem;
  margin-bottom: 1em;
  display: none;
  text-align: left;
}
.error-msg.show { display: block; }

/* ---------- App shell ---------- */
.shell {
  display: grid;
  grid-template-columns: 250px 1fr;
  min-height: 100vh;
  background: var(--paper);
}

.side {
  background: linear-gradient(195deg, var(--ink) 0%, color-mix(in srgb, var(--ink) 78%, #000) 100%);
  color: var(--paper);
  padding: 1.5rem 1.1rem;
  display: flex;
  flex-direction: column;
  position: sticky;
  top: 0;
  height: 100vh;
}

.side-brand {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  font-family: var(--font-display);
  font-size: 1.1rem;
  font-weight: 600;
  margin-bottom: 2rem;
  padding: 0 0.4rem;
}
.brand-mark {
  display: inline-grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: 10px;
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  background-size: cover;
  background-position: center;
  color: #fff;
  font-size: 1rem;
  box-shadow: 0 6px 16px rgba(0,0,0,0.25);
  flex-shrink: 0;
}
.brand-mark.tem-logo { font-size: 0; }

.side-nav { list-style: none; padding: 0; margin: 0; flex: 1; }
.side-nav li { margin-bottom: 0.3rem; }
.side-nav button {
  display: flex;
  align-items: center;
  gap: 0.75em;
  text-align: left;
  background: transparent;
  border: none;
  color: #B7BBD9;
  padding: 0.68em 0.8em;
  border-radius: var(--radius);
  font-size: 0.9rem;
  font-weight: 500;
  transition: background 0.15s ease, color 0.15s ease;
}
.side-nav button svg {
  width: 18px; height: 18px;
  flex-shrink: 0;
  fill: none;
  stroke: currentColor;
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.side-nav button:hover { background: rgba(255,255,255,0.06); color: #fff; }
.side-nav button.active {
  background: linear-gradient(120deg, var(--accent), color-mix(in srgb, var(--accent) 60%, var(--accent-2)));
  color: #fff;
  box-shadow: 0 8px 20px -6px rgba(0,0,0,0.45);
}
.side-nav .nav-label {
  padding: 1rem 0.8rem 0.35rem;
  color: rgba(255,255,255,0.48);
  font-size: 0.68rem;
  font-weight: 600;
  letter-spacing: 0.08em;
}
.side-nav .nav-cliente { display: none; }

.side-user {
  border-top: 1px solid rgba(255,255,255,0.1);
  padding-top: 1rem;
  font-size: 0.82rem;
  color: #AEB2CC;
}
.side-user strong { display: block; color: #fff; font-size: 0.9rem; }
.side-user button { margin-top: 0.6rem; }

.notification-panel {
  display: none;
  position: absolute;
  top: 4rem;
  right: 1.5rem;
  z-index: 20;
  width: min(340px, calc(100vw - 2rem));
  max-height: 420px;
  overflow: auto;
  padding: .75rem;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--paper-raised);
  box-shadow: 0 14px 35px rgba(20, 35, 60, .18);
}
.notification-panel.show { display: block; }
.notification-panel h4 { margin: .15rem .25rem .55rem; }
.notification-item { display: grid; gap: .2rem; width: 100%; padding: .65rem; text-align: left; border: 0; border-top: 1px solid var(--line); background: transparent; color: var(--ink); cursor: pointer; }
.notification-item:hover { background: var(--accent-soft); }
.notification-item.read { opacity: .62; }
.notification-item span, .notification-item small { color: var(--ink-70); font-size: .78rem; }

.copyright-footer {
  padding: 1rem 1.5rem;
  text-align: center;
  color: var(--ink-70);
  font-size: .75rem;
}

/* ---------- Topbar + main wrap ---------- */
.main-wrap { display: flex; flex-direction: column; min-height: 100vh; min-width: 0; }

.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.9rem 2rem;
  background: var(--paper-raised);
  border-bottom: 1px solid var(--line);
  position: sticky;
  top: 0;
  z-index: 10;
}

.topbar-search {
  display: flex;
  align-items: center;
  gap: 0.5em;
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 0.5em 1em;
  width: 100%;
  max-width: 340px;
}
.topbar-search svg { width: 16px; height: 16px; stroke: var(--ink-70); fill: none; stroke-width: 2; flex-shrink: 0; }
.topbar-search input { border: none; background: transparent; padding: 0; width: 100%; }
.topbar-search input:focus { outline: none; }

.topbar-actions { display: flex; align-items: center; gap: 1rem; flex-shrink: 0; }

.icon-btn {
  position: relative;
  display: inline-grid;
  place-items: center;
  width: 38px; height: 38px;
  border-radius: 50%;
  border: 1px solid var(--line);
  background: var(--paper-raised);
  color: var(--ink-70);
}
.icon-btn svg { width: 18px; height: 18px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
.icon-btn .dot { position: absolute; top: 7px; right: 8px; width: 7px; height: 7px; border-radius: 50%; background: var(--danger); border: 1.5px solid var(--paper-raised); }

.topbar-user { display: flex; align-items: center; gap: 0.6rem; padding-left: 0.9rem; border-left: 1px solid var(--line); }
.topbar-user-info { line-height: 1.25; }
.topbar-user-info strong { display: block; font-size: 0.85rem; }
.topbar-user-info small { color: var(--ink-70); font-size: 0.74rem; }

.main { padding: 1.8rem 2rem 3rem; max-width: 1180px; width: 100%; }

.view { display: none; }
.view.active { display: block; }

.view-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-end;
  margin-bottom: 1.4rem;
  gap: 1rem;
  flex-wrap: wrap;
}

.card {
  background: var(--paper-raised);
  border: 1px solid var(--line);
  border-radius: 16px;
  padding: 1.4rem 1.5rem;
  box-shadow: 0 6px 22px rgba(20, 30, 60, 0.05);
  overflow-x: auto;
}

/* tabelas mais largas ganham rolagem horizontal em vez de espremer o texto */
#tabelaUsuarios, #tabelaAtendimentos { min-width: 640px; }

.stat-row {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 1rem;
  margin-bottom: 1.6rem;
}
.stat {
  display: flex;
  align-items: center;
  gap: 0.9rem;
  background: var(--paper-raised);
  border: 1px solid var(--line);
  border-radius: 16px;
  padding: 1.1rem 1.2rem;
  box-shadow: 0 6px 22px rgba(20, 30, 60, 0.05);
}
.stat-ico {
  display: grid;
  place-items: center;
  width: 46px; height: 46px;
  border-radius: 12px;
  color: #fff;
  flex-shrink: 0;
}
.stat-ico svg { width: 22px; height: 22px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
.stat-c1 .stat-ico { background: linear-gradient(135deg, #7C5CFC, #5B3EE8); }
.stat-c2 .stat-ico { background: linear-gradient(135deg, #FFB648, var(--accent-3)); }
.stat-c3 .stat-ico { background: linear-gradient(135deg, #4FA6F7, var(--accent)); }
.stat-c4 .stat-ico { background: linear-gradient(135deg, #56C48B, var(--accent-2)); }
.stat .num { font-family: var(--font-display); font-size: 1.6rem; line-height: 1.1; }
.stat .lbl { font-size: 0.8rem; color: var(--ink-70); }

table { width: 100%; border-collapse: collapse; font-size: 0.9rem; }
th, td { text-align: left; padding: 0.7em 0.6em; border-bottom: 1px solid var(--line); }
th { color: var(--ink-70); font-weight: 500; font-size: 0.76rem; text-transform: uppercase; letter-spacing: 0.03em; }
tbody tr:hover { background: var(--paper); }

.tag {
  display: inline-block;
  padding: 0.28em 0.75em;
  border-radius: 999px;
  font-size: 0.74rem;
  font-weight: 600;
}
.tag-pendente { background: #FCF1D6; color: var(--warn); }
.tag-andamento { background: var(--accent-soft); color: var(--accent); }
.tag-concluida { background: #E5F3E6; color: var(--accent-2); }

.checklist-item {
  display: flex;
  align-items: center;
  gap: 0.7em;
  padding: 0.55em 0;
  border-bottom: 1px solid var(--line);
}
.checklist-item:last-child { border-bottom: none; }
.checklist-item input[type=checkbox] { width: auto; accent-color: var(--accent); }
.checklist-item.done span { text-decoration: line-through; color: var(--ink-70); }

.two-col { display: grid; grid-template-columns: 1.3fr 1fr; gap: 1.4rem; }

.modal-backdrop {
  position: fixed; inset: 0;
  background: rgba(20, 24, 46, 0.5);
  -webkit-backdrop-filter: blur(2px);
  backdrop-filter: blur(2px);
  display: none;
  justify-content: center;
  align-items: flex-start;
  overflow-y: auto;
  padding: 3vh 1rem;
  z-index: 50;
}
.modal-backdrop.show { display: flex; }
.modal {
  background: var(--paper-raised);
  border-radius: 18px;
  padding: 1.7rem;
  width: 100%;
  max-width: 420px;
  margin: auto 0;
  box-shadow: 0 30px 60px rgba(20, 30, 60, 0.25);
}
.modal .two-col { grid-template-columns: repeat(auto-fit, minmax(110px, 1fr)); }
.modal-foot { display: flex; justify-content: flex-end; gap: 0.6rem; margin-top: 1.2rem; }
.ai-support { border: 1px solid var(--line); border-radius: 8px; padding: 0.8rem; margin: 1rem 0; }
.ai-support-heading { display: flex; align-items: center; justify-content: space-between; gap: 0.8rem; }
.ai-support-heading > div { min-width: 0; }
.ai-support-heading p, .ai-support-status { margin: 0.25rem 0 0; font-size: 0.8rem; color: var(--ink-70); }
.ai-support-heading button { flex: 0 0 auto; }
.ai-support-status:empty { display: none; }
.ai-support-answer { white-space: pre-wrap; line-height: 1.5; max-height: 320px; overflow: auto; margin-top: 0.8rem; }
.ai-support-answer[hidden] { display: none; }

.chip-list { display: flex; flex-wrap: wrap; gap: 0.4rem; margin-bottom: 1rem; }
.chip {
  padding: 0.32em 0.75em;
  border: 1px solid var(--line);
  border-radius: 999px;
  font-size: 0.8rem;
  background: var(--paper-raised);
}

.empty-state {
  text-align: center;
  padding: 2.4rem 1rem;
  color: var(--ink-70);
  font-size: 0.9rem;
}

/* ---------- Avatares ---------- */
.avatar {
  border-radius: 50%;
  object-fit: cover;
  background: var(--accent);
  color: #fff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-family: var(--font-display);
  font-weight: 600;
  flex-shrink: 0;
}
.avatar-sm { width: 34px; height: 34px; font-size: 0.75rem; }
.avatar-md { width: 44px; height: 44px; font-size: 0.95rem; }
.avatar-lg { width: 92px; height: 92px; font-size: 1.8rem; border: 3px solid var(--paper-raised); }

.side-user-head { display: flex; align-items: center; gap: 0.6rem; margin-bottom: 0.2rem; }
.side-user-head .avatar { box-shadow: 0 0 0 2px rgba(255,255,255,0.15); }

/* ---------- Perfil ---------- */
.profile-card { padding: 0; overflow: visible; }
.profile-banner-wrap {
  border-radius: 16px 16px 0 0;
  overflow: hidden;
  height: 150px;
}
.profile-banner {
  width: 100%;
  height: 100%;
  background: linear-gradient(120deg, var(--accent), var(--accent-2));
  background-size: cover;
  background-position: center;
}
.profile-body { padding: 0 1.4rem 1.4rem; }
.profile-head {
  display: flex;
  align-items: flex-end;
  gap: 1rem;
  margin-top: -46px;
  margin-bottom: 1.6rem;
}
.profile-head .avatar-lg { box-shadow: 0 0 0 4px var(--paper-raised); }
.profile-head-name { padding-bottom: 0.5rem; }
.profile-head-name h2 { margin: 0; }
.profile-role { font-size: 0.82rem; color: var(--ink-70); }
.upload-row { display: flex; gap: 0.6rem; flex-wrap: wrap; margin-bottom: 1rem; }
.upload-row label.btn { margin: 0; }
/* só esconde o input quando ele está dentro de um botão-rótulo; inputs de anexo soltos continuam clicáveis */
label.btn input[type=file] { display: none; }

/* ---------- Personalização ---------- */
.brand-logo-row { display: flex; align-items: center; gap: 1rem; }
.brand-logo-preview {
  display: inline-grid;
  place-items: center;
  width: 56px; height: 56px;
  border-radius: 14px;
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  background-size: cover;
  background-position: center;
  color: #fff;
  font-size: 1.3rem;
  flex-shrink: 0;
}
.brand-logo-preview.tem-logo { font-size: 0; }
.brand-logo-actions { display: flex; gap: 0.5rem; flex-wrap: wrap; }

.brand-preview {
  border: 1px dashed var(--line);
  border-radius: 12px;
  overflow: hidden;
  display: grid;
  grid-template-columns: 130px 1fr;
  min-height: 170px;
}
.bp-side {
  background: linear-gradient(195deg, var(--ink) 0%, color-mix(in srgb, var(--ink) 78%, #000) 100%);
  padding: 0.9rem 0.7rem;
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}
.bp-logo {
  display: inline-grid;
  place-items: center;
  width: 26px; height: 26px;
  border-radius: 8px;
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  background-size: cover;
  background-position: center;
  color: #fff;
  font-size: 0.7rem;
  margin-bottom: 0.3rem;
}
.bp-logo.tem-logo { font-size: 0; }
.bp-nome { color: #fff; font-family: var(--font-display); font-size: 0.8rem; margin-bottom: 0.4rem; }
.bp-item { color: #B7BBD9; font-size: 0.72rem; padding: 0.4em 0.5em; border-radius: 6px; }
.bp-active { background: linear-gradient(120deg, var(--accent), var(--accent-2)); color: #fff; }
.bp-main { padding: 1rem; display: flex; flex-direction: column; align-items: flex-start; gap: 0.6rem; }
.bp-btn {
  display: inline-block;
  padding: 0.5em 1.1em;
  border-radius: 999px;
  background: var(--accent);
  color: #fff;
  font-size: 0.78rem;
  font-weight: 500;
}
.bp-logout { background: var(--logout); }
.bp-tag { display: inline-block; padding: 0.28em 0.75em; border-radius: 999px; font-size: 0.72rem; font-weight: 600; }
#bpTagPendente { background: #FCF1D6; color: var(--warn); }
#bpTagAndamento { background: var(--accent-soft); color: var(--accent); }
#bpTagConcluida { background: #E5F3E6; color: var(--accent-2); }

/* ---------- Chat ---------- */
.chat-shell { display: grid; grid-template-columns: 260px 1fr; border: 1px solid var(--line); border-radius: 16px; overflow: hidden; background: var(--paper-raised); min-height: 460px; box-shadow: 0 6px 22px rgba(20, 30, 60, 0.05); }
.chat-list { border-right: 1px solid var(--line); overflow-y: auto; }
.chat-contact {
  display: flex; align-items: center; gap: 0.6rem;
  padding: 0.75rem 0.9rem;
  border-bottom: 1px solid var(--line);
  cursor: pointer;
}
.chat-contact:hover { background: var(--paper); }
.chat-contact.active { background: var(--accent-soft); }
.chat-contact .nome { font-size: 0.88rem; font-weight: 500; }
.chat-contact .papel { font-size: 0.74rem; color: var(--ink-70); }

.chat-thread { display: flex; flex-direction: column; }
.chat-messages { flex: 1; padding: 1rem 1.2rem; overflow-y: auto; display: flex; flex-direction: column; gap: 0.55rem; }
.chat-bubble { max-width: 70%; padding: 0.6em 0.85em; border-radius: 14px; font-size: 0.88rem; }
.chat-bubble.mine { align-self: flex-end; background: linear-gradient(120deg, var(--accent), color-mix(in srgb, var(--accent) 60%, var(--accent-2))); color: #fff; border-bottom-right-radius: 4px; }
.chat-bubble.theirs { align-self: flex-start; background: var(--paper); border: 1px solid var(--line); border-bottom-left-radius: 4px; }
.chat-sender { display: block; margin-bottom: 0.24rem; font-size: 0.7rem; font-weight: 600; opacity: 0.78; }
.chat-bubble .hora { display: block; font-size: 0.68rem; opacity: 0.7; margin-top: 0.2em; }
.chat-input-row { display: flex; gap: 0.6rem; padding: 0.8rem; border-top: 1px solid var(--line); }
.chat-input-row input { flex: 1; border-radius: 999px; }
.chat-empty { display: grid; place-items: center; height: 100%; color: var(--ink-70); font-size: 0.9rem; }

/* ---------- Atendimentos ---------- */
.view-actions { display: flex; gap: 0.6rem; flex-wrap: wrap; }
.service-stats { display: grid; grid-template-columns: repeat(4, minmax(150px, 1fr)); gap: 1rem; margin-bottom: 1.2rem; }
.service-stats .stat { min-height: 100px; }
.service-flow {
  display: flex;
  align-items: center;
  gap: 0.7rem;
  padding: 0.9rem 1.1rem;
  margin-bottom: 1.5rem;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--paper-raised);
  color: var(--ink-70);
  font-size: 0.84rem;
}
.service-flow b { display: inline-grid; place-items: center; width: 22px; height: 22px; border-radius: 50%; background: var(--accent); color: #fff; font-size: 0.72rem; }
.section-title { margin: 0 0 0.7rem; }
.company-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(250px, 1fr)); gap: 0.9rem; margin-bottom: 1.5rem; }
.company-card { display: grid; grid-template-columns: 46px 1fr; gap: 0.75rem; align-items: center; padding: 1rem; border: 1px solid var(--line); border-radius: 12px; background: var(--paper-raised); box-shadow: 0 4px 16px rgba(20,30,60,0.04); }
.company-card strong { display: block; font-size: 0.92rem; }
.company-card small { display: block; color: var(--ink-70); font-size: 0.75rem; margin-top: 0.15rem; }
.company-logo { display: inline-grid; place-items: center; width: 46px; height: 46px; border-radius: 12px; background: var(--accent-soft); background-size: cover; background-position: center; color: var(--accent); font-family: var(--font-display); font-weight: 600; }
.company-logo.has-logo { font-size: 0; }
.company-logo-upload { display: flex; align-items: center; gap: 0.8rem; padding: 0.75rem; border: 1px dashed var(--line); border-radius: 12px; background: var(--paper); }
.company-logo-preview { display: inline-grid; place-items: center; width: 58px; height: 58px; border-radius: 12px; background: var(--accent-soft); background-size: cover; background-position: center; color: var(--accent); font-family: var(--font-display); font-size: 0.72rem; font-weight: 600; flex-shrink: 0; }
.company-logo-preview.has-logo { font-size: 0; }
.company-logo-upload p { margin: 0.35rem 0 0; font-size: 0.74rem; }
.company-metrics { grid-column: 1 / -1; display: flex; gap: 0.6rem; padding-top: 0.7rem; border-top: 1px solid var(--line); }
.company-card-actions { grid-column: 1 / -1; display: flex; justify-content: flex-end; }
.company-metrics span { font-size: 0.76rem; color: var(--ink-70); }
.company-metrics b { color: var(--ink); }
.at-status { width: auto; padding: 0.35em 0.5em; font-size: 0.78rem; }

.swatch-row { display: flex; gap: 0.6rem; margin-bottom: 1rem; flex-wrap: wrap; }
.swatch { width: 34px; height: 34px; border-radius: 50%; border: 2px solid var(--line); cursor: pointer; }
.swatch.selected { border-color: var(--ink); }

/* ---------- Calendário ---------- */
.cal-head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 0.8rem; }
.cal-head h3 { margin: 0; text-transform: capitalize; }
.cal-grid { display: grid; grid-template-columns: repeat(7, 1fr); gap: 4px; }
.cal-diasemana { margin-bottom: 4px; }
.cal-diasemana span { text-align: center; font-size: 0.72rem; color: var(--ink-70); font-weight: 500; }
.cal-day {
  aspect-ratio: 1;
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 0.3rem;
  font-size: 0.8rem;
  cursor: pointer;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  background: var(--paper-raised);
  transition: border-color 0.15s ease;
}
.cal-day:hover { border-color: var(--accent); }
.cal-day.outro-mes { opacity: 0.35; }
.cal-day.hoje { border-color: var(--accent); border-width: 2px; }
.cal-day.selecionado { background: var(--accent-soft); }
.cal-day .pontos { display: flex; gap: 3px; flex-wrap: wrap; }
.cal-day .ponto { width: 6px; height: 6px; border-radius: 50%; background: var(--accent); }

.reuniao-item { border: 1px solid var(--line); border-radius: 12px; padding: 0.7rem 0.8rem; margin-bottom: 0.6rem; }
.reuniao-item h4 { margin: 0 0 0.2em 0; font-family: var(--font-body); font-size: 0.92rem; font-weight: 600; }
.reuniao-item .meta { font-size: 0.78rem; color: var(--ink-70); margin-bottom: 0.4em; }
.reuniao-item .link-btn { display: inline-block; margin-top: 0.3em; font-size: 0.82rem; }

.aviso-item { border-left: 3px solid var(--accent-3); padding: 0.5rem 0.7rem; margin-bottom: 0.6rem; background: var(--paper); border-radius: 0 12px 12px 0; }
.aviso-item .meta { font-size: 0.74rem; color: var(--ink-70); margin-top: 0.3em; }

@media (max-width: 960px) {
  .shell { grid-template-columns: 76px 1fr; }
  .side-brand span:not(.brand-mark), .side-nav button span:not(.brand-mark), .side-user strong, .side-user div, .side-user button { display: none; }
  .side-nav button { justify-content: center; }
  .topbar-search { max-width: 200px; }
}

@media (max-width: 820px) {
  .shell { grid-template-columns: 1fr; }
  .side { position: sticky; top: 0; z-index: 15; width: 100%; min-width: 0; height: 54px; min-height: 54px; flex-direction: row; align-items: center; overflow: hidden; padding: 0.3rem 0.55rem; }
  .side-brand { display: none; }
  .side-nav { display: flex; flex: 1 1 auto; align-items: center; width: 100%; min-width: 0; overflow-x: auto; overscroll-behavior-inline: contain; scrollbar-width: thin; }
  .side-nav li { flex: 0 0 auto; margin: 0; }
  .side-nav .nav-label { display: none; }
  .side-nav button { min-height: 44px; white-space: nowrap; }
  .side-nav button[data-view] { position: relative; width: 44px; min-width: 44px; padding: 0.55rem; }
  .side-nav button[data-view] span:first-of-type { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }
  #solicitacoesCount { position: absolute; top: 0; right: 0; margin: 0 !important; transform: translate(20%, -20%); }
  .side-user { display: none; }
  .topbar { position: sticky; top: 54px; padding: 0.65rem 1rem; }
  .topbar-search { flex: 1 1 auto; min-width: 0; max-width: 340px; }
  .topbar-user-info { display: none; }
  .main { padding: 1.4rem 1.2rem; }
  .two-col { grid-template-columns: 1fr; }
  .chat-shell { grid-template-columns: 1fr; min-height: 0; }
  .chat-list { display: flex; max-height: none; overflow-x: auto; overflow-y: hidden; border-right: none; border-bottom: 1px solid var(--line); }
  .chat-contact { min-width: 160px; border-bottom: none; border-right: 1px solid var(--line); }
  .chat-thread { min-height: 360px; }
  .service-stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .service-flow { flex-wrap: wrap; }
  .brand-preview { grid-template-columns: 1fr; }
  .bp-side { flex-direction: row; flex-wrap: wrap; align-items: center; }
  .view-actions .btn { flex: 1 1 auto; }
}

@media (max-width: 560px) {
  html, body { font-size: 15px; }
  .main { padding: 1.1rem 0.9rem 2.2rem; }
  .topbar { padding: 0.55rem 0.75rem; gap: 0.5rem; }
  .topbar-search { display: flex; max-width: none; padding: 0.45em 0.7em; }
  .topbar-actions { gap: 0.4rem; }
  .topbar-user { padding-left: 0; border-left: 0; }
  .stat-row, .service-stats { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0.65rem; }
  .view-head { align-items: flex-start; }
  .modal { padding: 1.2rem; border-radius: 14px; }
  .modal-backdrop { padding: max(0.5rem, env(safe-area-inset-top)) 0.6rem max(0.5rem, env(safe-area-inset-bottom)); }
  .modal { max-height: calc(100vh - 1rem); overflow-y: auto; }
  .view-actions { width: 100%; flex-direction: column; }
  .view-actions .btn { width: 100%; min-width: 0; white-space: normal; }
  .login-card { padding: 0.6rem 1.3rem 1.8rem; }
  .login-wrap { padding: 1.2rem 0.9rem; }
  .notification-panel { right: 0.6rem; left: 0.6rem; width: auto; }
  .company-grid { grid-template-columns: 1fr; }
  .chat-thread { min-height: 300px; }
  .card { padding: 1rem; }
  .modal-foot { flex-direction: column-reverse; }
  .modal-foot .btn { width: 100%; }
  .chat-bubble { max-width: 90%; }
  .chat-input-row { flex-wrap: wrap; }
  .chat-input-row input, .chat-input-row .btn { width: 100%; }

  #tabelaUsuarios, #tabelaAtendimentos {
    display: block;
    min-width: 0;
  }
  #tabelaUsuarios thead, #tabelaAtendimentos thead { display: none; }
  #tabelaUsuarios tbody, #tabelaAtendimentos tbody {
    display: grid;
    gap: 0.75rem;
  }
  #tabelaUsuarios tr, #tabelaAtendimentos tr {
    display: block;
    border: 1px solid var(--line);
    border-radius: 12px;
    padding: 0.7rem;
    background: var(--paper-raised);
  }
  #tabelaUsuarios td, #tabelaAtendimentos td {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0.75rem;
    width: 100%;
    padding: 0.4rem 0;
    border-bottom: 1px solid var(--line);
    overflow-wrap: anywhere;
  }
  #tabelaUsuarios td:last-child, #tabelaAtendimentos td:last-child { border-bottom: 0; }
  #tabelaUsuarios td::before, #tabelaAtendimentos td::before {
    flex: 0 0 5.4rem;
    color: var(--ink-70);
    font-size: 0.68rem;
    font-weight: 600;
    letter-spacing: 0.03em;
    text-transform: uppercase;
  }
  #tabelaUsuarios td:nth-child(1)::before { content: "Nome"; }
  #tabelaUsuarios td:nth-child(2)::before { content: "E-mail"; }
  #tabelaUsuarios td:nth-child(3)::before { content: "Senha"; }
  #tabelaUsuarios td:nth-child(4)::before { content: "Papel"; }
  #tabelaUsuarios td:nth-child(5)::before { content: "Empresa"; }
  #tabelaUsuarios td:nth-child(6)::before { content: "Equipes"; }
  #tabelaUsuarios td:nth-child(7)::before { content: "Ações"; }
  #tabelaUsuarios select { min-width: 0; }
  #tabelaAtendimentos td:nth-child(1)::before { content: "Chamado"; }
  #tabelaAtendimentos td:nth-child(2)::before { content: "Empresa / assunto"; }
  #tabelaAtendimentos td:nth-child(3)::before { content: "Aberto por"; }
  #tabelaAtendimentos td:nth-child(4)::before { content: "Técnico"; }
  #tabelaAtendimentos td:nth-child(5)::before { content: "Status"; }
  #tabelaAtendimentos td:nth-child(6)::before { content: "Participantes"; }
  #tabelaAtendimentos td:nth-child(7)::before { content: "Aberto em"; }
  #tabelaAtendimentos td:nth-child(8)::before { content: "Ações"; }
  #tabelaAtendimentos.tabela-externa td:nth-child(1)::before { content: "Chamado"; }
  #tabelaAtendimentos.tabela-externa td:nth-child(2)::before { content: "Assunto"; }
  #tabelaAtendimentos.tabela-externa td:nth-child(3)::before { content: "Status"; }
  #tabelaAtendimentos.tabela-externa td:nth-child(4)::before { content: "Técnico"; }
  #tabelaAtendimentos.tabela-externa td:nth-child(5)::before { content: "Aberto em"; }
}